When Nobody Can Find the ADA Paperwork: How to Fix 16 Years of Informal Accommodations

Written by Blake Lemoi | Apr 6, 2026 10:31:16 PM

 16 Years. No Paperwork. Now What? 

An employee has been informally accommodated for 16 years…
but there’s no documentation, no medical certifications, and no clear record of what was ever approved.

Now leadership has to step in—and every move carries risk.

In this episode, HR consultant Beth De Lima breaks down exactly how to handle it:

✔ Re-engage without triggering retaliation
✔ Why FMLA should lead before ADA
✔ Step-by-step Good Faith Interactive Meeting process
✔ What you’re NOT required to accommodate
✔ How to rebuild documentation the right way

If you’ve inherited an HR situation you didn’t create… this is one to pay attention to.

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Bring your toughest FMLA, ADA, Pregnancy, Baby Bonding, or Workers’ Comp scenarios—and get real answers, live.

 👉 Get a Free Coupon to Join Our Bi-Weekly Q&A Member Meetings
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